Returns policy

Customer satisfaction is our priority.

Returns

Due to the personal nature of fragrances, opened or used perfumes cannot be returned or exchanged for hygiene and safety reasons.

Eligible Returns

Returns are accepted only if:

* You receive a damaged product.

* You receive the wrong product.

* The product is missing from your order.

Please notify us within 48 hours of delivery with clear photographs and your order number.

Refunds

Once your request is verified:

* A replacement will be shipped (subject to availability), or

* A full refund will be processed to your original payment method within 5–7 business days.

Non-Returnable Items

* Opened or used perfume bottles.

* Products purchased during clearance or final sale.

* Gift cards (if applicable).